WHAT IS A FARADAY CAGE?
A Faraday cage is a protective enclosure made of metallised fabrics, which prevents the entry of electromagnetic signals. It was named for the scientist, Michael Faraday, who developed the first prototype in 1836.
WHAT KIND OF FREQUENCIES DO THE BAGS BLOCK?
All FERRONATO bags are equipped to block electromagnetic waves, including GPS, WiFi, Bluetooth, GSM and RFI, thus protecting your devices from location tracking, cybercrime and data theft. Our bags also shield you from exposure to electromagnetic interferences emitted from your device, which could affect your health.
IF I SWITCH MY PHONE OR TABLET TO AIRPLANE MODE, ISN’T IT THE SAME AS PUTTING IT INTO A FERRONATO BAG?
No, it isn’t. Even in Airplane Mode, your phone will still emit a signal. So, whilst your device might be restricted from network and data usage, you can still be a victim of malware and data theft.
WHAT IS METAFAB®?
MetaFab® is a high-end, metallised fabric, developed and manufactured by the FERRONATO group. Each FERRONATO product has an incorporated MetaFab® sleeve, which blocks all electromagnetic waves, including GPS, WiFi, Bluetooth, GSM and RFI. For more information about MetaFab™, click here.
WHERE CAN I PURCHASE A FERRONATO BAG?
FERRONATO will soon be opening its own stores, initially in Switzerland and thereafter expanding to other regions. However, until then, the full product range is currently available online. Customise your bag by choosing your colour, and your finish. Ready to shop? Click here.
HOW SOON AFTER PLACING MY ORDER WILL I RECEIVE MY FERRONATO BAG?
Your order will be processed one working day after you have placed it. You will receive an email advising shipping times and estimated delivery, based on your location. Check your inbox for updates.
I’VE RECEIVED MY FERRONATO ORDER. HOW DO I ENSURE THAT I AM USING IT CORRECTLY?
Each order is accompanied by a pamphlet that includes a full set of instructions for use. Read these carefully before using your FERRONATO bag. Direct any questions you have to the chat page on our website and we will assist you.
WHERE IS THE FERRONATO RANGE MANUFACTURED?
Our high-end MetaFab™ is manufactured in Switzerland. Once it has been rigorously tested, we send it to Italy. There, it is manufactured into sleeves, which will be incorporated into the interior of each FERRONATO bag. Alongside this process, a skilled team of Italian artisans craft the exterior from premium leather, after which the components are put together to complete the product.
ONCE MY PHONE IS INSERTED INTO THE FERRONATO PHONE SLEEVE, WILL I STILL BE ABLE TO RECEIVE CALLS?
No, you won’t receive any calls whilst the phone is inside the Phone Sleeve. The inbuilt Faraday cage successfully blocks all signals, thus disconnecting your phone from the network.
WHAT HAPPENS IF I INSERT MY DEVICE INTO THE METAFAB® SLEEVE WHILST IT IS STILL SWITCHED ON? WILL MY DATA STILL BE PROTECTED?
As soon as it is correctly inserted inside the FERRONATO bag, and the bag is closed, your device will be protected – regardless of whether it is switched on or not.
WHAT IS THE WARRANTY ON MY FERRONATO PRODUCT?
With each FERRONATO product, we offer an exclusive, three (3) year, global warranty. This means that, should any problem with the product arise which is caused by a manufacturing defect, we will repair or replace the product for you within the warranty period. However, this warranty does not cover any damages caused by normal wear-and-tear, misuse, neglect, accidents, or damage caused by contact with substances such as corrosive liquids, or harsh cleaning products. Please consult your pamphlet for correct care and use of your bag, or contact customercare@ferronato.swiss for expert advice.
I TRAVEL FREQUENTLY. WHAT WILL HAPPEN IF I TAKE MY FERRONATO BAG THROUGH AIRPORT SECURITY?
All our products are fully compatible with standard airport scanning apparatus, so your FERRONATO bag can be safely scanned in the same way as any other bag, and the efficacy of the MetaFab® lining will not be compromised in any way.
ARE FERRONATO BAGS WATERPROOF?
FERRONATO products are not waterproof. Please consult your pamphlet for the correct care and use of your bag.
WHAT TYPE OF LEATHER IS USED IN THE FERRONATO BAGS?
We only use premium leather procured in Italy. However, we are also currently investigating plant-based leather as an additional option for future collections.
HOW SHOULD I USE AND TAKE CARE OF MY FERRONATO PRODUCT?
Simply place your device or cards correctly into your FERRONATO product, according to the instruction manual provided. The privacy shield will now be activated and you will be protected from hacking, eavesdropping and tracking. Never stretch the MetaFab® compartment or attempt to fit an object that exceeds the maximum dimensions, as forceful stretching may diminish the privacy-shielding properties. Please refrain from placing any sharp or pointy objects such as blades or scissors, as this may pierce the metallised fabric and render the product inactive. Do not attempt to clean your FERRONATO accessory with any products not fit for the purpose or that may corrode or damage metals, such as acids or abrasive detergents.
